The Heartbeat of Healthcare IT
 

  
REMOTE SUPPORT SERVICES

Our experienced specialists serve as an extension of your IT department. 

Designed to meet your specific requirements, our Remote Support Services include:

  • System administration

  • Software maintenance, updates, support

  • Database management (including DB2, Oracle, SQL)

  • Server support

  • Maintain existing operating systems

  • Problem diagnosis and resolution

  • Support and implement changes requested by customer or changes recommended by HospITech Solutions

  • Planning and support for new hardware implementations

  • Interface support for IT Management, Application Programmers and Computer Operations

  • Integration support of mainframe technologies with Open Systems technologies.

  • Support and implementation of operating systems and 3rd party software vendor upgrades

  • Document current operating systems configurations

  • Training customer staff to support current systems

  • Daily administration and operational support

  • Consultation as to best practices

We support a variety of platforms including:

  • Windows

  • Unix

  • Linux

  • z/OS

  • z/VM

  • VSE

Contact HospITech Solutions today to learn how we can creatively address your support issues.

 
Benefits of Remote Support

  • Gain access to a wide range of expertise without the expense of full time employees

  • Current staff can address pressing business issues without the hassle of everyday operational issues

  • Ensure system availability 24x7

  • Increase risk management

 

OutsourcingDisaster RecoverySecurity ServicesMedia ConversionAssessments & Planning

 

 

 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
         
 

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